Responsible Gaming

Topwin Chronicles provides informational content only. Gambling involves risk and may not be suitable for everyone. If you feel gambling is becoming a problem, get help early.

Need help now (New Zealand)

Set spending & time limits

  • Choose a fixed budget and do not chase losses.
  • Set a time limit (use a timer) and take regular breaks.
  • Avoid gambling when stressed, tired, or using alcohol/drugs.
  • Keep gambling separate from money for bills, rent, and food.

Know the warning signs

  • Spending more than you can afford or borrowing to gamble.
  • Hiding gambling, lying about losses, or feeling guilt/shame.
  • Neglecting work, study, relationships, or sleep.
  • Gambling to escape problems or to “win back” money.

Timeouts & self-exclusion (practical steps)

  1. Take a timeout: log out, uninstall gambling apps, and block gambling sites on your device (use built-in screen time/app limits or reputable blockers).
  2. Self-exclude: contact the gambling operator/venue you use and request self-exclusion; ask for written confirmation of the period and conditions.
  3. Get support: call 0800 654 655 or text 8006 for confidential help and tools.
  4. Remove triggers: unsubscribe from marketing, set bank card controls where available, and ask a trusted person to help manage access to funds.

If you are under 18, do not gamble. If a child or young person is gambling, seek professional support promptly.

New Zealand regulator / information hub

For information about gambling in New Zealand, consumer guidance, and regulation, visit the Department of Internal Affairs (DIA) gambling pages:

Department of Internal Affairs — Gambling